Protocol Intelligence positions you and your organization to project confidence and authority in today's global economy, where your client's expectations and sophistication is growing. People are key factor in any business's success and many profitable alliances have been lost because of an unintentional breach of protocol.

Soft Skills provides country-specific briefing for an individual client or a small group preparing to receive high-powered incoming visitors. We make different customs and cultures familiar to you and include topics like:

	Making Correct Introductions
	Planning the Event, including the Seating Plan
	Appropriate Forms of Address
	Understanding Rank & Status
	Learning Culture Subtleties
	Understanding Receiving & Guest Line
	Toasting & Master of Ceremonies